Information for current bookings!

Dear guests,
we look forward to welcoming you to our house soon. We would like to inform you about the current status of the renovations.
As you may have already heard, we have been renovating the hotel for you since October 4th, 2022, with the aim of constantly improving and enabling our guests to have a wonderful holiday.
In the course of the renovations, however, a number of challenges arose that we could not have foreseen in advance.
Our rooms, the breakfast room, our parlor with a new coffee and snack station, and our wellness area with 5 different saunas, mostly newly renovated and in new splendor, await you until your arrival.
So everything will be ready in the house, just as promised at the time of booking.
Unfortunately, there will still be a few unforeseen restrictions in the outdoor area, which unfortunately cannot be remedied before your arrival. We've done everything in our power, but unfortunately luck wasn't always on our side, so the following things are only partially usable or not quite finished yet:
1. The planned extension for the indoor pool will not yet have a roof, which means that the excavation pit can still be seen in the garden. Of course, this is adequately secured.
2. Since the roof of the extension cannot be put on yet, we do not have an escape stair from the first floor, so a temporary escape stair has already been installed for your safety. As a result, part of the terrace is blocked and cannot be used.
The noisy construction work is almost complete, but we cannot guarantee that one or the other hole will still have to be drilled and some nails want to be hammered. However, all work that disturbs your peace and quiet will be carried out - with very few exceptions that cannot be postponed - only after breakfast is over and before the wellness area opens, in order to disturb you as little as possible. We ask for your understanding and thank you for your patience!
Since we cannot provide the full service due to the restrictions in the outdoor area, we offer you the option to cancel free of charge as an exception (even contrary to the cancellation regulations communicated at the time of booking).
We can either refund any advance payment or transfer it to a later reservation.
In this case, please simply contact us by email and we will arrange everything else.
If we don't hear from you again, we will assume that you would like to spend your holidays with us and we look forward to welcoming you as our guest and being able to show you all our innovations.
Greetings from Garmisch-Partenkirchen
Griess family
and the entire team from the Hotel Rheinischer Hof