Our surplus of security

For your and our safety, air purification devices (MCLUM - UVACP 6-50 / 5) have been installed at the reception and in the restaurant.

They clean the room air and treat it antivirally and antibacterially with the help of a combination of Hepafilter, activated carbon filter and UVACP radiation.
Viruses and bacteria are neutralized in the continuously filtered room air - with an effect of 99% for Sars-Cov-2 viruses.

Welcome back! Important FAQs (as of April, 3rd 2022)

Dear Guest,

It's a pleasure to have you here.
Since April 3rd, 2022, most of the measures to combat the pandemic have been eliminated in Bavaria and we have also waived the obligation to test and wear masks.
However, we would be very grateful if you voluntarily adhere to the basic protective measures during your stay for your safety and ours.
Below we answer the most frequently asked questions:

What remains?
We do not accommodate guests who are ill or have had contact with people who have been proven to be infected with Covid19 in the last 7 days.

If you show symptoms of illness of any kind during your stay, you must immediately isolate yourself in the room and discuss the next steps with us. We will then organize a POC or PCR test in consultation with the doctor/health authority and plan your safe journey home.
This also applies to all accompanying children of all ages!

Do I still have to be tested?

No, since April 3rd, 2022 there is no obligation to test, but we would be happy if you bring a negative rapid test result with you.
Alternatively, we are happy to offer you the option of carrying out a self-test under supervision free of charge and voluntarily upon arrival.

Do I have to wear a mask?
The mask requirement was also lifted on April 3rd, 2022.
However, many studies have shown that wearing a surgical or FFP2 mask offers a great deal of protection.
We therefore appeal to our guests and employees to continue to voluntarily wear a well-fitting FFP2 or surgical mask in all public areas - especially in the restaurant and at the buffet.

Which hygiene rules apply?
The usual hygiene rules apply, such as thorough hand washing and the keeping distance on walkways and in the toilet area. Please also note the sneezing and coughing etiquette. Of course, we will continue to offer our disinfection stations at the entrances and at the buffet.

Can I really rely on hygiene in the hotel?
Rest assured that high standards of hygiene apply in the hotel and that we, as hosts, do everything we can to ensure your safety so that you can enjoy your holiday with us without any worries.
We have created various cleaning and disinfection concepts, compliance with which is constantly monitored and documented by our department heads.
We have also installed new air filters throughout the restaurant and at reception, which are also able to kill Sars-Cov-2 viruses.

Daily room cleaning?
Can I continue to get new towels and bed linen every day for hygienic reasons?
We voluntarily offer you to refrain from daily room cleaning in order to further minimize the risk of infection for you and our employees.
Of course, you don't have to do without anything here. During washing processes, it is ensured that the specified temperatures are reached in order to ensure safe cleaning of the laundry, and we also adhere to our cleaning and disinfection concepts for room cleaning.
You can also opt for daily cleaning/daily change of linen without hesitation.

Are the pool and saunas open?
Yes! We can open our outdoor pool (depending on the weather/season!) and our Fontana for you without restriction.